Nationwide Pakistan
DELIVERY & ORDER SUPPORT
Shipping & Returns
Clear delivery timings, one nationwide rate and straightforward support if your order arrives damaged, leaking or incorrect.
PKR 250 per order
3–5 working days
Cash on delivery
SHIPPING
Delivery across Pakistan.
Every order is delivered for a flat PKR 250 shipping charge. Cash on delivery is available, so please provide a complete address and an active phone number when placing your order.
01
Orders normally arrive within 3–5 working days after confirmation.
02
Public holidays, remote locations, weather or courier disruptions may occasionally add time.
03
Keep your phone available so the courier can contact you when the parcel is out for delivery.
RETURNS & CLAIMS
Support when something arrives wrong.
Claims are accepted only for damaged, leaking or incorrect items and must be reported within 48 hours of delivery.
Eligible
Damage in transit, leakage or a product different from the one shown on your order.
Not eligible
Change of mind, scent preference, ordering the wrong product, or other opened and used products.
HOW TO REPORT AN ISSUE
Contact us within 48 hours.
1 Send your order number and a short explanation through WhatsApp or email.
2 Include clear photos of the parcel, packaging and product to help us review the issue.
3 Keep the product and its packaging until our support team confirms the next step. Please do not send anything back without instructions.
QUICK ANSWERS
Before you order.
How much does delivery cost?
Nationwide delivery costs PKR 250 per order. We do not currently offer free delivery.
How long does delivery take?
Orders normally arrive within 3–5 working days after confirmation.
Can I return a perfume if I do not like the scent?
No. Returns and exchanges are limited to verified damaged, leaking or incorrect items.
What if my parcel arrives damaged, leaking or incorrect?
Contact us within 48 hours of delivery with your order number, issue details and clear photos.
ORDER SUPPORT
Something wrong with your parcel?
Message us with your order number and we will guide you through the claim review.